Editing an Audience Template

When you add a new template, you will be presented with the old (domain-based) view with an option to switch to the new (Rules Engine) view.  The Rule view that is active when the template is saved is the view that will be seen when accessing the template in the future.  You will not be able to switch to the other view once the template is saved.

To edit an audience template, select the template and click Edit.  The appearance of the editing screen will depend up on whether the template was saved in the old view or the new view.  See below for an example of the new view.

The Associated ITems section lists all resources that are currently using the audience template.  At the bottom of the screen, you can see a list of all of the Rules defined in the template.  Click Edit Rule to view the Rules Definition screen.

 
Note

Rule Types are independent of each other and are not interchangeable.  For example, a Simple Audience Template cannot be converted to an Advanced Audience Template.  If you select a template to edit and then try to change the Rule Type, the following warning message will be displayed.

Clicking OK will cause all rules defined in the Simple Audience Template to be reset.  The Edit Rule button will be replaced by the Create Rule button.

Audience Information

There are three features that allow you to quickly view audience information on this page.

As you can see, in the group of audience members that fit into the selected audience rule, only three of them belong to the Acme company.

You can use the View Audience feature to search any domain you wish, not just company.  If you wish to export this data, click Export Data to Excel in the top toolbar of the pop-out box.

History

The History feature allows administrators to view and document changes that have been made to the audience rules.

Clicking Add Note to History allows anyone who edits the audience rule to leave information about the change(s) they made.  Simply type the information you wish to document in the text box and click Save.

You can view changes that occurred to the rule by clicking View History.  This will provide you with a list of the types of changes that have occurred, as well as a description of the changes, who made the changes, and when they happened.

 

Related Links

About Audience Mapping

Creating an Audience Template

Creating a Simple Audience Rule

Creating an Advanced Audience Rule

Viewing Audiences

Using Test Mode

Audience Rules Engine - Practical Examples